Can I combine two orders into one shipment?

Created by Charlie Patrick, Modified on Tue, 29 Oct, 2024 at 2:55 PM by Charlie Patrick

Juggling multiple orders can be a bit of a challenge, but fear not! We're here to lend a helping hand. If you've made two separate purchases from our store, you might be wondering if it's possible to merge them into one shipment to streamline the process and minimize packaging. The answer is a resounding yes! We do have the capability to ship two orders together, with a few conditions, of course. Let's delve into the details of how this process works, the advantages of doing so, and what you need to keep in mind throughout the entire procedure.

When Can Orders Be Combined?

We understand that occasionally customers may realize that they forgot to include an item in their initial order and may want to quickly place a second order. In order to combine two separate orders into a single shipment, both orders must meet the following requirements:

Both orders are still processing: We are able to combine orders only if neither of them has been shipped yet. Once the shipping process has started, we are unable to make any changes to the orders.
Orders are placed within a short time frame: Orders that are placed in close proximity to each other, usually within the same day or so, can be easily combined. However, if the second order is placed much later, it may not be possible to merge them due to packaging schedules. We recommend placing orders together to ensure that they can be combined for shipping.
The shipping address is the same for both orders: In order to prevent any confusion, it is important that the delivery address is the same for both orders. If the addresses are different, the orders will be shipped separately. This is to ensure that the correct items are delivered to the correct address and to avoid any potential mix-ups.

How to Request a Combined Shipment

If you have placed two separate orders and would like to have them shipped together, you can easily do so by following these simple steps:

Contact us immediately: Upon placing your second order, please email us at support@printyourwear.com.
Confirm your address and shipping preference: Confirm if the shipping address and other details are correct for efficient processing of the request.

When Orders Cannot Be Combined

We always do our best to fulfill combination requests, but there are certain situations where we may not be able to accommodate them.

The initial order has been shipped.
The orders were placed at a considerable distance from each other.
The combined items exceed the weight or size limits for a single shipment.

If we are unable to combine your orders, please do not worry. Each package will be shipped as quickly as possible in order to minimize any potential delays. Thank you for your understanding and patience.

Conclusion

Certainly! We are able to combine two separate orders into one shipment as long as both orders have not been shipped yet and were placed around the same time. If you find yourself in need of combining your orders, please inform us as soon as possible and we will make every effort to fulfill your request. If you have any further inquiries, please do not hesitate to reach out to us at any time. We are always here and more than happy to help!